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Cuba Travel  Questions

Cultural Cuba Travelers’ Frequently Asked Questions

 Cuba is not a plan-it-yourself destination.  We understand you may have a lot of Cuba Travel questions. Cultural Cuba is a highly experienced DESTINATION MANAGEMENT COMPANY that specializes in the country. We are the creators of custom and private luxury travel to Cuba since 2011. We take our role in creating the most exclusive, authentic, and CUSTOM traveler experience very seriously.

Is travel to Cuba still legal for Americans?

Yes! Travel to Cuba is completely legal for US citizens. Cultural Cuba manages all the legalities of travel to Cuba for our travelers including;

  • issuance of the visa required for all travelers to Cuba,
  • creation of a custom flexible itinerary that meets the travel requirements of one of the 11 approved travel categories of the U.S. Government’s Office of Foreign Assets Control (OFAC),
  • maintenance of the records of Cultural Cuba travelers’ Cuba travel (the itinerary and trip receipts) for 5 years post-travel 

What is “Support for the Cuban People” travel?

This category of travel was created to encourage cultural exchange and to support Cuban artists, musicians, dancers, school children, and small business owners. Your travel under this category does just this; it supports the people of Cuba.

Why does “Support for the Cuban People” matter?

Support for the Cuban People changes lives by directly impacting local communities. One of our key missions is our humanitarian efforts. We sponsor a leading Havana community dance company which provides lessons free-of-charge to local students. We actively support a non-profit pre-school for underprivileged children. Our Havana office employs 15 full time team members to provide seamless, five-star service and expertise. This includes our bilingual guides, dedicated drivers, musicians, artists, historians, architects, teachers, photographers, and more.

Do you handle visas?

Our services include visa processing and all required documentation. Clients receive their visas in the Cultural Cuba Travel Folders via FedEx two weeks prior to travel.

I’m NOT interested in a shared tour group. Can you help?

Absolutely. All Cultural Cuba trips are private and customized to your interests and needs. We work with any size party of travelers.

Where do Cultural Cuba travelers stay?

At centrally located, iconic and luxury 5-star hotels, as well as art-filled private boutique hotels. In smaller cities outside of Havana, where hotels are not an option or rooms are not available, we arrange stays in vetted casas particulares. We handle reservations and prepayment for clients’ accommodations since hotels cannot be booked or paid for using US credit cards.

When is the best time to visit?

Havana is an exciting year-round destination, and easy weekend getaway from the US for families, couples, friends, and special interest groups. Weekend nightlife can’t be missed! Expect the best weather and lower humidity from January – June.

Hotel pricing guidelines:

Low season:                       June – September
Shoulder season:             October–November; January; April – May
High season:                      December 15 – January 5; February – March

What kind of pricing should I expect?

Our pricing includes: all required visa documentation; a custom-tailored legal itinerary; round-trip meet-and-greet airport transfers; a full-time English-speaking guide; a dedicated driver; all activities and unique experiences; WIFI; daily full breakfasts; and more. Pricing depends on the number of travelers, hotel choices, travel dates, and length of stay. Reach out to us for a quote for your desired trip dates. All-inclusive pricing starts at $600/person/day.

Who are your guides?

We consider our guides to be our secret sauce. They are the single most critical aspect to our client success. Our guides are hand-picked, fluent in English, work full-time with our travelers. These are not government-assigned guides. They share real insight, using interesting anecdotes from their own lives. They are experienced, intelligent, fun, flexible, and always honest.

What about credit cards?

US credit cards are not accepted in Cuba. You may not pay for your hotel, food, or any items by credit card. Cultural Cuba pre-pays all hotel stays (including breakfast and WIFI), activities and experiences. Local Currency is used to pay for lunches, dinners, souvenirs, cigars, rum purchases, as well as hotel incidentals such as room service, spa, salon, etc.

Can I arrive by private plane or yacht?

No, commercial flights only. On June 4, 2019, the Trump Administration banned all ships, yachts, and private jets originating in the US from docking or landing in Cuba. Commercial airlines are not affected. You can fly non-stop from nine major US cities including New York, Newark, Boston, Atlanta, Houston, Orlando, Tampa, Fort Lauderdale and Miami.

How far in advance should I book travel?
We recommend 90 days or more, when possible, to allow for the best availability of Havana hotel rooms, flights, and access to special experiences. We recommend Festive travel (Dec 21 – Jan 2) be booked 120 days in advance or more; hotels and flights often book up by late fall. Reach out to us and we’ll let you know what is possible and what the best options are.

How long should I stay?
We recommend three nights for Havana-only stays. A four-night visit allows for an exciting day trip from Havana. A full week could include stays in Trinidad/Cienfuegos. See our day trips and sample four-night itinerary on the Custom Cuba page.

Can I stay at the beach?
Day trips can include the beautiful beaches of Varadero (two-hour drive each way from/to Havana) but more than a day at the beach does not qualify as a “Support for the Cuban People” cultural interaction. Havana is full of amazing sights, sounds, and tastes and offers so much to explore and enjoy! Travelers who are non-US citizens are not bound by the restrictions of US sanctions, so they may stay at the beach. Expect 3.5-star Caribbean all-inclusive resort accommodations.

Do you work with Luxury Travel Advisors?

We love collaborating with luxury travel advisors!  They are valuable partners and we pride ourselves on providing their VIP clients exceptional – and exclusive –  Cultural Cuba travel experiences and unparalleled service. Reach out to us for proposal  information. WE WILL SOON BE ADDING A DEDICATED TRAVEL ADVISOR PORTAL!